Privacy Policy

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Mud Men Tile, LLC shall perform its work in substantial conformance with the plans and in a good and workmanlike manner.

Client warrants and represents that they know of no hidden, concealed or other conditions as to the property not disclosed to Mud Men Tile, LLC previously by them that would make it more time-consuming, expensive or difficult for Mud Men Tile, LLC to perform its obligations under the agreement.  In the event any hidden, concealed or unforeseeable conditions are discovered on the property that were undisclosed to Mud Men Tile, LLC prior to the agreement, the contract price and time for performance shall be adjusted to reflect the increased cost or time required by these conditions on a time and materials basis.

Mud Men Tile, LLC warrants its work to be free from material defects for a period of ONE YEAR from the date of substantial completion of the work. Mud Men Tile, LLC shall correct any material defects which are the fault of Mud Men Tile, LLC and which are reported by client to Mud Men Tile, LLC during this one year period at Mud Men Tile, LLC’s expense. Mud Men Tile, LLC shall not be responsible for repair or replacements of items caused by the acts or omissions of client or others or resulting from abnormal use, wear or tear, or lack of proper care of the items by client.  Mud Men Tile, LLC’s duty to correct defects is conditioned upon client’s reporting the defect to Mud Men Tile, LLC in writing within the one-year warranty period. The decision as to whether repair or replace an item shall be at the sole and exclusive discretion of Mud Men Tile, LLC.  Installation and correction work shall only  be performed by Mud Men Tile, LLC and others authorized by Mud Men Tile, LLC Unless agreed upon by the parties in writing. Work done or subcontracted by Client without Mud Men Tile, LLC’s approval voids Mud Men Tile, LLC’s obligation to make repairs or corrections. TANDEM TILE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR HABITABILITY, OF WHATEVER KIND OR NATURE, EXCEPT THOSE SPECIFICALLY CONTAINED IN THIS PARAGRAPH OR IN THE PROVISIONS BELOW NONE OF WHICH SHALL BE DEEMED TO EXTEND OR EXPAND THE WARRANTY CONTAINED IN THIS PROVISION.

Mud Men Tile, LLC and client waive consequential damages for claims, disputes or other matters in question arising out of or relating to this agreement, excluding Mud Men Tile, LLC’s lost profits arising directly from this agreement.

Mud Men Tile, LLC installs a wide range of materials to make its clients’ homes more enjoyable. That is why it is important that clients familiarize themselves with the products that are going to be installed, so they can be sure the products are what they anticipated. Clients should always choose materials to be installed from a sample piece and never from a picture of the product.  As most clients have come to experience, Mud Men Tile, LLC aspires to high standards of performance. If a client’s reasonable satisfaction is not met due to the fault of Mud Men Tile, LLC, subject to the terms of the agreement, Mud Men Tile, LLC will endeavor to promptly remedy the situation.   If the client is dissatisfied because of the client’s choice of material or the installation chosen to fit with the design intent, then any changes will be made at the client’s sole expense, upon execution of a written change order agreed upon by the parties.  All materials purchased by the homeowner or general contractor should be done so based on their own field measurements not on the measurements of Mud Men Tile, LLC and Stone.  All extra purchases needed will be the responsibility of the homeowner or GC who originally purchased materials.

All Appliances that are being tiled under should be moved prior to the beginning of the project by a qualified appliance installer.  If appliances are moved by Mud Men Tile, LLC there may be an extra charge and Mud Men Tile, LLC is not responsible for any damage to water, gas or electric lines servicing the appliance.  Mud Men Tile, LLC is not responsible for damage done to existing flooring, walls, ceilings, or other surfaces under normal equipment operation. Unless damage to a surface is material and was caused by an employee of Mud Men Tile, LLC’s clear disregard of known conditions, all damages will be the responsibility of the client.